Telephone Triage Workshop
“We’ve been offering David Berger’s telephone triage workshops quarterly for over five years. They’re universally popular and have contributed to a huge increase in the standard of our clinical triage.
I cannot recommend them more highly to all clinicians who are active in Out of Hours work.”
Chris Wright, Chief Executive, Devon Doctors
Devon Doctors is a social enterprise company owned by the practices of Devon and provides one of the highest standards of Out of Hours service in England, as ranked by the National Audit Office (2006) and the Health Care Commission (2008).
Telephone triage is the most challenging aspect of Out of Hours primary care, no matter how experienced you are. It forms the heart of an Out of Hours organisation and if the triage runs well, then the whole service runs well.
Click on the links above to find out more and book.
"This was an excellent session which was well organised and very useful. Would recommend.”
“Great to hear and discuss phone calls. Quite reassuring.”
Very useful to hear how colleagues deal with problems. Got some useful tips.”
"Loved the introductory talk by David Berger.”
Telephone Triage course comments, September 2008.
